pkr345 Privacy Policy —
Keeping Your Data Safe

1. Introduction

pkr345 operates the gaming and sports betting platform at pkr345.win and through the pkr345 mobile app. We understand that sharing your personal data with any online platform requires trust, and we do not take that lightly. This Privacy Policy sets out exactly what data we collect, why we collect it, how long we keep it, who we may share it with, and what choices you have.

pkr345 is the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is used, and we are accountable for keeping it safe. If you have any questions about this policy, you can reach us using the contact details at the bottom of this page.

2. Data We Collect

pkr345 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically when you use the service, and information from third-party payment providers processing your PKR transactions.

2.1 Information You Provide

• Registration details: your full name, date of birth, phone number, email address and chosen username
• Identity verification documents: copies of CNIC, passport or other documents requested to verify your age and identity
• Payment information: your JazzCash or Easypaisa mobile number, Raast ID, or bank account details used to deposit or withdraw PKR — handled via our payment partners
• Communication history: messages sent to our support team and responses provided
• Responsible gaming preferences: deposit limits, self -exclusion settings and session reminders you configure

2.2 Automatically Collected Information

• Device information: device type, operating system version, browser type and screen resolution
• IP address and approximate location: used to detect suspicious login activity and ensure platform access is appropriate
• Session data: pages visited, games played, time spent on each section, bet history and transaction logs
• App usage data: crash reports, feature usage patterns and performance metrics from the pkr345 Android app
• Cookies and similar tracking technologies: described in detail in Section 5 below

2.3 Data from Payment Partners

When you deposit or withdraw PKR through JazzCash, Easypaisa, Raast or bank transfer, our payment partners share confirmation data with pkr345 — such as transaction reference numbers, amounts and timestamps. Full payment credentials (PINs, full card numbers, mobile banking passwords) are never transmitted to or stored by pkr345.

3. How We Use Your Data

pkr345 uses your personal data for the following purposes:

• Operating your account: creating and managing your pkr345 account, processing PKR deposits and withdrawals, and maintaining your betting and gaming history
• Identity and age verification: confirming that you are aged 18 or over and that the details you provided during registration are accurate
• Fraud prevention and security: detecting unusual login attempts, suspicious betting patterns or payment anomalies that may indicate account compromise or financial crime
• Personalisation: tailoring your pkr345 experience — such as showing cricket and PSL betting markets prominently if that is what you play most
• Customer support: resolving queries, complaints and technical issues raised through our support channels
• Responsible gaming: monitoring play patterns to identify signs of problem gambling and enforcing self-exclusion and deposit limits you have set
• Marketing communications: sending you bonus offers, PSL season promotions and platform updates — only if you have opted in to receive them
• Platform improvement: using anonymised, aggregated data to understand how players use pkr345 and improve the experience for everyone

4. Sharing Your Data

pkr345 does not sell your personal data. We only share your information with third parties in the following specific circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data necessary to process your PKR deposits and withdrawals
• Identity verification providers: third-party KYC services may process your identity documents to complete age and identity verification
• Technology and hosting providers: cloud infrastructure and software vendors who host or maintain parts of the pkr345 platform, subject to strict data processing agreements
• Analytics providers: anonymised, aggregated usage data may be shared with analytics tools to help us understand platform performance — no personally identifiable information is included
• Legal and regulatory authorities: pkr345 will disclose personal data to law enforcement or relevant authorities if legally required to do so, or to protect the rights and safety of our players and staff

All third parties who process personal data on behalf of pkr345 are required to handle that data securely, use it only for the specific purpose for which it was shared, and comply with applicable data protection standards.

5. Cookies & Tracking Technologies

pkr345 uses cookies and similar tracking technologies on its website and in the Android app to make the platform work properly and to understand how it is being used.

5.1 Types of Cookies We Use

• Essential cookies: required for basic platform functionality — keeping you logged in, maintaining your session and remembering your language and currency preferences. These cannot be disabled without breaking core features.
• Analytics cookies: used to collect anonymised data about how players navigate pkr345, which games are most popular and where technical issues occur. This helps us improve the platform.
• Preference cookies: remember your settings such as odds format, notification preferences and which sports you follow most on pkr345.
• Marketing cookies: only placed with your consent, these help us show relevant promotions — such as pkr345 bonuses during PSL season — within the platform.

5.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings or the in-app privacy controls. Please note that disabling essential cookies will affect the functionality of pkr345. Clearing your cookies will log you out of your account and may reset your preferences.

6. Payment Data Security

pkr345 takes the security of your PKR transactions very seriously. Here is how payment data is protected on the platform:

• All deposit and withdrawal requests are transmitted over SSL-encrypted connections
• Full payment credentials — JazzCash PINs, bank passwords, full card numbers — are never transmitted to or stored by pkr345. These are handled exclusively by the relevant payment provider
• pkr345 retains only tokenised transaction references needed to match withdrawals to the correct deposit source as part of anti-money laundering compliance
• Any suspicious transaction activity — such as multiple rapid deposits followed by immediate withdrawal requests — is flagged automatically by our fraud detection system and reviewed by our security team

7. Data Retention

pkr345 keeps your personal data only for as long as it is needed for the purpose it was collected, or as long as required by applicable legal and financial record-keeping obligations. As a general guide:

• Active account data is retained for as long as your pkr345 account is open and active
• Transaction records are retained for a minimum of five years following the transaction date for anti-money laundering and financial audit purposes
• Identity verification documents are retained for a minimum of five years after account closure
• Support communications are retained for up to three years to assist with dispute resolution
• Anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual

When retention periods expire and there is no ongoing legal obligation to keep the data, pkr345 securely deletes or anonymises the relevant records.

8. Your Rights Over Your Data

As a pkr345 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address listed in the footer.

9. Minors and Age Checks

pkr345 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm they are 18 or over during the registration process, and age verification checks may be applied before withdrawals or bonus claims are processed.

If pkr345 discovers that personal data has been collected from a person under 18, that account will be suspended immediately, any winnings will be voided, and the personal data will be deleted as soon as practicably possible. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to gambling platforms.

10. Security Measures

pkr345 implements a range of technical and organisational measures to keep your personal data secure:

• SSL/TLS encryption across all connections between your device and pkr345 servers
• Hashed and salted password storage — your account password is never stored in plain text
• Two-factor authentication (2FA) available on your account for an additional layer of login security
• Automated fraud detection that monitors for suspicious login attempts and unusual account activity in real time
• Restricted staff access — only personnel who need access to specific data to perform their job function are granted it, and all access is logged
• Regular security reviews of platform infrastructure and third-party integrations

Despite these measures, no online platform can guarantee 100% security. In the event of a data breach that poses a risk to your rights, pkr345 will notify affected players as soon as possible and take immediate remedial action.

11. Changes to This Privacy Policy

pkr345 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or changes to applicable legal requirements. When we make significant changes, we will notify registered players by email or through an in-platform notification, and we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of pkr345 after a revised policy has been published means you accept the updated terms. If you disagree with any changes, you should stop using pkr345 and request account closure.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to report a privacy concern, please contact the pkr345 support team. Our contact email is listed in the footer of this page. We aim to respond to all privacy-related requests within a reasonable timeframe.

For requests related to data deletion or access, please include your registered username and the email address associated with your pkr345 account so we can verify your identity before processing the request.